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At Last, An Affordable Way to Install Voice Recording

Chelsey Designs can now offer you a way to meet your call recording needs with minimum expenditure by offering you the most flexible and creative call recording services and in-house call recording equipment. 

Working with Opal’s own national network, they can offer a complete integrated call recording solution for all types of businesses and services from large national companies to multi-site businesses, which include home workers.

All maintenance and support costs are included; you only pay for the capacity you use and storage is included free of charge for up to a month.   A full archiving service can be tailored to your specific needs and as your business expands you have the security of knowing that you will not need new equipment or costly upgrades.

We will provide online statistics so you can monitor your calls hour by hour, enabling you to change your profiling and call delivery as required and an easy to use web-based search engine, which will allow you to search for and playback recorded calls.

Features

  • Low Cost Calls
  • Network based call recording solution
  • Suitable for inbound or outbound applications
  • Trunk-side recording service
  • Flexible storage options
  • RAID storage
  • Instant access retrieval using web-browser
  • Calls fully recorded (both TX & RX)
  • Central high capacity secure storage

Benefits

  • No maintenance costs
  • No upgrade costs
  • No delays for service provisioning
  • Unified recording platform
  • Multi-site call recording facility
  • Pay As You Go service
  • Excess capacity for high peak demands
  • Centrally managed and administered

FSA Call Recording Requirements for Financial Services

From the 15th January 2005 a new set of FSA regulations came into effect, which obliged all bodies selling or advising on Insurance and Finance products to keep detailed records of all conversations.

For more information: 

Telephone no: 0870 1128 109
email:
info@chelseydesigns.co.uk

info@chelseydesigns.co.uk
0870 1128 109

 

Office refurbishment and office interior design in London and the rest of the UK.
Commercial interior refurbishment, commercial interior design and domestic interior design and refurbishment servicesalso available.

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